FAQs
Processing & Shipping
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NATIONAL (AUSTRALIA ONLY)
We’re located in Australia which means for domestic orders we’ll aim to process and dispatch your Phallus Picasso Painting Kits within 2-7 business days, depending on order size.
Once your order is dispatched you’ll receive a shipping confirmation email and tracking number. Your order should arrive within 2 - 8 business days, depending on your location and shipping method selected.
INTERNATIONAL (REST OF THE WORLD)
Standard and Express international shipping options are available.
For a custom shipping quote tailored to your location, order size, and delivery timeframe, please contact us.
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Absolutely! Just select this shipping method as you checkout.
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Don’t worry, diamonds form under pressure babe. If you’ve left event planning till the last minute just contact us specifying your event date, order quantity and location and we’ll get back to you ASAP.
We offer various courier options, including same/next day delivery. Note: Availability is determined on a case-by-case basis and must be arranged through direct contact with us.
Email thephalluspicasso@outlook.com or reach out via Facebook and Instagram
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We ship worldwide, so you can enjoy our cheeky activity kits no matter where you are.
Standard and express shipping international options can be arranged by reaching out to us directly.
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For international orders (outside Australia), your local customs office may apply duties and taxes upon your order's arrival. You will be contacted for payment arrangements.
To estimate these charges, use a customs calculator or contact your customs office.
Returns & Exchanges
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We know you're going to love our cheeky activity kits, and we pride ourselves on the quality and workmanship of our figurines.
But just in case you have any concerns please let us fill you in on our no-nonsense return policy. Returns and exchanges are not accepted, and all sales are final. Refunds will not be given for change of mind.
However, if by some chance you have received damaged or faulty items, please reach out to us within 14 days of receiving your order so we can assess this further.
Please email us at thephalluspicasso@outlook.com or reach out via Facebook and Instagram
Bulk Orders
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Our kits cater to events of all sizes. For orders over 20+ it’s best to get in touch directly to arrange a discounted price.
Email thephalluspicasso@outlook.com and make sure you’re following us on Facebook and Instagram for bonus points!
Products
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If you find your paint is a bit thicker than you’d like, simply add a few drops of water and mix it gradually until you reach the perfect consistency. Voilà!
STILL NEED HELP?
Email thephalluspicasso@outlook.com or reach out via Facebook and Instagram